Flourish Health & Wellbeing eMag - Nov21 - Flipbook - Page 62
How to help as a
As a bystander, it can be hard to know what to
do. Thoughts may cross your mind like:
Does the employee have this under
Will I be making this situation worse by
Am I endangering myself by trying to help?
We’ll go through some do’s and don’ts shortly,
but there are a number of options you have as
a bystander to help the situation.
1. You can distract either the harasser or the
target with conversation unrelated to the
harassment to derail and de-escalate the
2. You can notify a third party of the situation.
Possibly someone with more authority like
a store manager.
3. You can respond to the aggressor directly
by standing between them and their target.
Be confident, assertive and calm.
4. If you can’t intervene in the moment, you
can check in with the person being
harassed afterwards to make sure they’re
Of course, each situation is different, and
your response can and should alter
accordingly. Whatever you choose to do to
help, keep these do’s and don’ts in mind:
DO - Make eye contact with the person
being harassed. Ask if they want support
and move closer if they welcome the
support. If safe, create distance or a barrier
between that person and the attacker. You
may want to offer a suggestion to the
employee like “Would you like to walk with
me over here?”
DO - Take cues from the person being
harassed. Notice if they are managing the
situation in their own way and respect that
DO - Keep both you and the employee safe.
Assess your surroundings - are there others
nearby you could involve to support you both
if the situation escalated further?