Flourish Health & Wellbeing eMag - Latest Edition - Flipbook - Page 51
What Is AI in the Workplace?
Artificial intelligence in the workplace
refers to the use of AI technologies to
automate tasks, analyse data, and
support decision-making. It is commonly
used to improve efficiency, reduce
manual workload, and help employees
focus on higher-value, strategic, and
creative work.
How AI Is Changing the
Workplace
Artificial intelligence is not fully
replacing jobs, but it is significantly
changing how work is performed. While
AI can automate repetitive tasks, it also
creates new roles and opportunities,
meaning most jobs are being redefined
rather than eliminated.
Artificial intelligence in the workplace
has raised questions about whether this
emerging technology will replace human
jobs or simply evolve the way people
work. What we know now is that AI can
automate repetitive and mundane tasks,
freeing up time for more strategic
projects. As a result, employees can be
relieved of monotonous tasks, enabling
greater focus on achieving strategic
business objectives.
Yet, that doesn’t mean there won’t be a
job sector shake-up in the coming years.
According to Job and Skills Australia, an
estimated 13% of jobs could be fully
automated by 2050. Similarly, more than
half of jobs could have AI introduced to
support day-to-day tasks.
How AI Is Shifting Jobs and
Career Paths
Industries where AI has already made a
significant impact include:
Finance and banking
Healthcare
Administration
Manufacturing
Customer service
Entry-level jobs
Clerical roles
The way AI is redefining these industries,
according to Victoria University, is
through:
Data entry
Medical diagnosis
Bookkeeping
Call centre automation
Data analysis and reporting
Assembly of products
General administration
What may result is that employees
experience less stress when achieving
strategic goals due to reduced
workloads and automated tasks. Equally,
for employers, AI can help drive
efficiency, improve quality control, and
reduce costs. However, it’s important to
note that studies show it is still too early
to fully understand how AI impacts
wellbeing, financial concerns, and
anxiety among workers, or how it will
shape the job market long term.
Nonetheless, employers have a
responsibility to support their
employees’ wellbeing - from managing
organisational change to addressing
day-to-day anxiety created by AI.
Equally, employees have a unique
opportunity to upskill and use AI to their
advantage. As the saying goes: AI won’t
take your job - a person who knows how
to use AI will.
