Flourish eMag Dec 24 - final - Flipbook - Page 49
WHAT IS EMOTIONAL INTELLIGENCE?
Emo琀椀onal intelligence (EQ) is the ability
to recognise, understand, manage,
and e昀昀ec琀椀vely use emo琀椀ons—both in
ourselves and in others. In a workplace
se琀�ng, EQ encompasses several
essen琀椀al skills:
• Self-Awareness: Recognising your
own emo琀椀ons and how they impact
your thoughts and behaviours.
• Self-Regula琀椀on: Managing your
emo琀椀ons in healthy ways, including
handling stress, adap琀椀ng to change,
and taking responsibility for ac琀椀ons.
• Mo琀椀va琀椀on: Being driven by inner
ambi琀椀on and goals rather than
external rewards or recogni琀椀on.
• Empathy: Understanding and sharing
the feelings of others, which is
essen琀椀al for e昀昀ec琀椀ve communica琀椀on
and teamwork.
• Social Skills: Building and maintaining
healthy rela琀椀onships, resolving
con昀氀icts construc琀椀vely, and working
well in a team.
A high-EQ workplace not only helps
employees manage their own emo琀椀ons
but also fosters a suppor琀椀ve environment
where individuals feel understood,
valued, and connected. Research
suggests that high emo琀椀onal intelligence
in the workplace improves employee
sa琀椀sfac琀椀on, reduces stress, and promotes
overall wellbeing.
